For tour operators, travel agents, hotels and guides
Your partner on the ground in Uganda
We are a small, family-run Uganda team. We plan and run group trips across the country every month, and we are now opening our doors to travel partners who want a careful, honest local team.
Licensed by the Uganda Tourism Board
UTB/RTT/TT/2022/100317
Registered with IATA TIDS
Code 96134905
Based in Entebbe
Since 2019
Where we are today
Ready for partners, honest about our size
Most of our guests today are Ugandan companies and schools, foreign residents living and working in Uganda, and groups of friends, on day trips, weekend getaways and team retreats. That is where we learned our trade: moving groups of 10 to 30 people safely, on time and on budget, on Uganda's roads.
Now we want to welcome more international guests through trusted partners. We are not a big company and we will not pretend to be one. What you get is a team that answers its own phone, visits the places it sells, and treats every booking as if our name depends on it. Because it does.
From left: Douglas of Two Servants, Sylvia of Bugoma Sand Beach and Resort, and Araphat of Travel Buddyz, in Kalangala.
Three ways to work with us
How would you like to partner?
Pick the one that fits you. Each path shows what you get and what we ask in return.
Sell our trips
For tour operators, travel agents, online sellers and group organisers.
What you get
• Net rates for tour operators
• 10% commission for travel agents and sellers
• Ready-to-sell trips with day-by-day text and photos
• Your company name on guest documents, on request
• One contact person, who replies within one working day
What we ask
• A short written agreement
• Full guest details before travel
• Deposit and balance paid on the agreed dates
• Honest feedback after every trip
Host our guests
For hotels, lodges and camps, island and beach resorts, and activity parks.
What we bring you
• Corporate retreats and team building groups
• Weekend groups, families and couples
• International guests as our partner network grows
• Your place on our trip pages, with photo credits
• A deposit before guests arrive, and the balance on arrival
What we ask
• Trade rates (STO) that hold for the season
• Availability replies within one working day
• Permission to use your photos in our marketing
• Basic safety: first aid, fire exits, life jackets for water trips
Guide with us, or invite us
For local guides, translator guides, community groups, villages and attractions.
What you get
• Paid work on our group trips
• Fair rates, paid on the date we agree
• Groups brought to your village or attraction
• Your story and photos on our website
What we ask
• A guide registration or a reference we can check
• First aid knowledge, or willingness to learn
• Good time keeping and care for guests
• Respect for wildlife, places and community rules
People we have worked with
Partners on our trips so far
Businesses we have worked with on real trips. We name them with their permission.
Ewaffe Cultural Village
Our hosts for the Buganda culture experience: cooking, music, dress and village life, a short drive from Kampala.
Bugoma Sand Beach and Resort
Our base for Kalangala island trips on Lake Victoria. Pictured: Douglas with Sylvia of the resort team.
Travel Buddyz
A Ugandan group-travel club. We plan and run domestic group trips together, from Sipi Falls to Lake Bunyonyi.
Why partners can trust us
You protect your name. We protect it on the ground.
We answer, fast and in writing
One contact person, replies within one working day, and every booking confirmed in writing.
We know these routes
We travel Uganda's roads with groups every month and know which place suits which guest.
Trips people enjoy
Village days, lake islands, waterfalls, forest walks, team adventures, and gorilla and chimp trekking.
Guides for your guests
We work with trusted local guides, and can arrange translator guides for most languages when we agree it ahead.
Always learning
We collect feedback on every trip and work with CBI and PUM advisers to keep raising our standards.
Licensed and checkable
UTB licensed, IATA TIDS registered, and reviewed by real guests on SafariBookings and Tripadvisor.
Uganda Tourism Board
Licence UTB/RTT/TT/2022/100317
SafariBookings
4.9/5, read our reviews
Tripadvisor
Read our guest reviews
How it works
From first message to first guests
1. Send the form
Tell us who you are and how you want to work together.
2. We talk
A call or WhatsApp chat with Douglas to see what fits.
3. We visit or test
We visit your property, or run a first small trip together.
4. Sign a short agreement
Rates, payment dates and standards on one or two pages.
5. Grow together
Guests travel, we share feedback and plan the next trip.
Clear terms
How payment works
The same simple terms for every partner, written into the agreement before the first booking.
For tour operators and agents
• Tour operators get net rates. Travel agents and sellers earn 10% commission.
• A 30% deposit confirms the booking.
• Gorilla and chimpanzee permits are paid in full when we book them, because the Uganda Wildlife Authority only holds paid permits.
• The balance is due 30 days before arrival. Bookings made less than 30 days ahead are paid in full.
• Pay by bank transfer to Diamond Trust Bank (DTB) Uganda, or by card through Pesapal. The sender pays bank charges.
For hotels, lodges and guides
• We pay a deposit before our guests arrive.
• We pay the balance when our guests arrive at your property.
• Guides and community hosts are paid on the date we agree for each trip.
• Everything we book with you is confirmed in writing.
Places we can book for your guests
Lodges and hotels we deal with directly
We are in direct contact with these independent properties and hold their trade rates. They are not owned by us, and each photo is shared by the property itself.
Kaara Gorilla Mountain Lodge
Rushaga, Bwindi
Photo courtesy of Kaara Gorilla Mountain Lodge
Dorotia's Bwindi Tourism Resort
Bwindi
Photo courtesy of Dorotia's Bwindi Tourism Resort
Kibale Tourist Safari Lodge
Kibale Forest
Photo courtesy of Kibale Tourist Safari Lodge
La Fang Eco Resort
Lake Victoria islands
Photo courtesy of La Fang Eco Resort
Hotel Horizon
Entebbe
Photo courtesy of Hotel Horizon
Run a hotel or lodge? Ask to join this list.
Cultural dancers at the Mlinza Farm Feast.
Safe trips, fair trips
Good for guests, good for Uganda
Safety
• Vehicles hired from trusted car hire companies, and checked by us before each trip
• A plan for every trip, with the nearest clinic noted
• Honest briefings on roads, weather and phone network
Fairness
• Local guides, cooks and community hosts paid fairly and on time
• Locally owned lodges and community hosts first, wherever we can
• Gorilla and chimp trekking by Uganda Wildlife Authority rules
• Community rules respected on every village visit
Partner enquiry
Let's work together
Tell us about yourself. A team member will reply within one working day.
Partner contact
Talk to our partnerships team
[email protected]
+256 771 643 786 (call or WhatsApp)
+256 748 020 141
Entebbe, Uganda (EAT, GMT+3)
What happens next
1. We reply within one working day.
2. We talk by call or WhatsApp to see what fits.
3. We agree terms in a short written agreement.
Prefer a video call? Ask in your message and we will set a time that suits you.
Questions partners ask
Straight answers
Have you worked with international partners before?
Not yet as a formal partner network. Most of our guests so far are Ugandan companies and groups, and we have hosted some international travellers directly. We are building partnerships carefully, one at a time, so that every partner gets our full attention.
Do you offer net rates or commission?
Yes. Tour operators get net rates and set their own selling price. Travel agents and sellers earn 10% commission on every confirmed booking.
What are your payment terms?
A 30% deposit confirms a booking. Gorilla and chimp permits are paid in full when booked. The balance is due 30 days before arrival. Pay by bank transfer to DTB Uganda or by card through Pesapal; the sender pays bank charges.
Are you IATA accredited?
We are registered with IATA TIDS (Travel Industry Designator Service) under code 96134905. This is an IATA seller code that lets partners identify and pay us. It is not full IATA accreditation, and we do not issue airline tickets.
What languages do your guides speak?
Our guides speak English. For other languages we work with trusted translator guides, and can arrange most languages if we agree it with you before the trip.
Can you book gorilla permits?
Yes. We book Uganda Wildlife Authority permits for Bwindi and Mgahinga. Since 1 March 2026, permits are only held once paid in full, so we suggest booking 3 to 6 months ahead for busy months.
Do you own your vehicles?
No. We hire from car hire companies we trust, so we can match the vehicle to the group size, and we check each vehicle before the trip.
Can you work under our name?
Yes. We can put your company name on guest documents, and our guides will introduce themselves as your local team.
We run a hotel. How do you choose places to work with?
We visit first. We look at cleanliness, safety, food, service and value for our kind of guests, then agree trade rates and payment in writing.
Can you bring visitors to our village or attraction?
Yes, if it is safe and the community agrees. Tell us what visitors can see and do, and we will plan a test visit with you first.
Prefer to talk first?
Message Douglas on WhatsApp, or email [email protected].