SUSTAINABILITY
How we try to make each trip fairer for people and nature
We are a small family company in Entebbe. We want every trip to leave something good behind: for the people who guide you, the communities you meet and the wild places you visit.
OUR MISSION
We show people Uganda the way we know it: its parks and its people, with local guides, fair pay and respect for nature.
Fair pay means written and/or agreed upon terms before every trip and full payment on time.
OUR VISION
A Uganda explored and loved by its own people and by the world.
OUR POLICY
What we promise
Our sustainability policy guides how we plan trips, choose suppliers and work with guides. These are its main promises.
Fair work
Guides, drivers and tour leaders get clear written terms before each trip and are paid in full and on time.
Buying local
We prefer locally owned lodges and suppliers that employ local people and buy local products.
Respect for wildlife
No animal rides, no feeding wild animals, no performing animals. Primate tracking follows Uganda Wildlife Authority rules.
Children are protected
Zero tolerance for the exploitation of children, by us and by every supplier we book.
Honest information
Real photos, clear prices showing what is and is not included, and no promises we cannot keep.
Less paper, less plastic
We work paperless where we can, avoid single-use plastic and keep waste out of the parks.
ON THE ROAD
What this means on your trip
- You meet people, not just animals: our longer trips include a community-run activity, and the fee goes to the community group that runs it.
- In your trip plan we mark the activities run by community groups and any lodge with a sustainability certificate.
- In parks and at cultural sites you walk with Uganda Wildlife Authority ranger guides or local community guides.
- Before you travel you receive our guide to responsible travel in Uganda: dress, photos of people, tipping, waste, souvenirs to avoid and child protection.
- Your guide briefs the group on the first day and keeps our emergency plan and numbers with them. You can reach us day and night during your trip on +256 771 643 786.
- After the trip we ask for your feedback, including one question about people and nature. If something goes wrong, our complaints procedure explains what happens next.
NEXT STEPS
Our plan for 2027
- Suppliers: a record of the certificates and practices of every lodge, hotel and activity provider we book in 2027, by 30 June 2027.
- Paper: at most 5 reams of paper in 2027 (we used 10 to 15 reams a year before), and no small plastic water bottles bought for office work.
- Power and water: a monthly record of our office electricity and water meter readings from January 2027.
- Guides: at least 3 of our regular guides trained on wildlife rules, child protection and first aid by 30 June 2027.
- Access: notes on which lodges and activities suit guests with reduced mobility, for all 10 of our sample international trips, by 30 September 2027.
Our Sustainability Coordinator checks progress every quarter and the directors review the plan every October. We will publish the results on this page.
GIVING BACK
Beyond our trips
Our directors are founding members of the Tukei Hope Initiative, a community-based organisation in Entebbe. We give our time and skills to its community work. If you would like to help a community on your route, ask us and we will point you to responsible local groups.
Visit the Tukei Hope InitiativeTRAVELIFE
Where we are with Travelife
We joined the Travelife programme for tour operators in 2025. We have not been assessed or certified.
Who looks after this: Bukenya Douglas Collins, our Sustainability Coordinator, leads this work with the support of the directors. During every trip you can reach us day and night on +256 771 643 786.
What is Travelife?Tell us what you think
Did something on your trip feel unfair to people or harmful to nature? Or do you have an idea for us? We want to hear it. We reply within one working day.